When search does harm: Tech support

in Gadgets

My computer crapped out today, and in an effort to find a fix I noticed a huge weakness in search algorithms.
Longevity, traffic and inbound links are all favored, we know. And that generally is good in bringing reliable, complete results.
But when it comes to tech support, say looking for a way to make a bootable emergency disk, old reliable results aren’t what you need. Especially when they’re 2-3 years old and relate to OS features that are obsolete.
Meh. I just want to know that something other than my computer isn’t functioning properly.

Mike Orren is the Chief Product Officer of The Dallas Morning News; President of Belo Business Intelligence; husband to Crystal Orren; and a Mungarian at Munger Place Church in Dallas, TX. All opinions herein are mine alone.

Latest from Gadgets

Go to Top