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apple

Apple’s moves to the future — Polish, privacy, Pad, and purpose

in Biz/Gadgets/Media

I have thoughts on the announcements Apple made at it’s annual “Welcome independent developers who want to see how we’re building native features that make your apps obsolete” event. I thought to keep my yap shut on this one, but since my most-read post ever came after a WWDC and I saw some meaningful moves, I figured why not…

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Teenage brits will save us all

in Media/PopCult

Save us, young Britons!
Save us, young Britons!

It appears that when you climb to the top of the mountain of media enlightenment, you’re likely to find a teenage boy from England. Whether you find nirvana or fools gold depends on which young man you find.
Last week, the world was aTwitter about young Scott Campbell giving up his iPod for an original-model Sony Walkman. He wrote an article that was, well, articulate, funny and nostalgic all at once. Keep Reading

Customer service at scale, part II: Why my experiences with AT&T make me fear for GM

in Biz/Gadgets

Yeah, you may have a great big battle station, but if you waste the opportunity to shore it up, a rebeliions gonna come. (Image from The Daily Yeah.)
Yeah, you may have a great big battle station, but if you waste the opportunity to shore it up, a rebeliion's gonna come. (Image from The Daily Yeah.)

I’m going to resist the temptation to turn this post into a therapy session over the myriad problems I’ve had with AT&T over the past month. Specific situations will crop up organically in the descriptions below, but instead of a chronological chapter-and-verse story, I’m going to focus on the lessons I’ve learned about AT&T and its processes. Keep Reading

Customer service at scale, part I: Why I'm an Apple customer for life

in Gadgets

Image lifted from The Iphone Blog
Image lifted from The Iphone Blog

Yes, I can probably be classified as an Apple fanboy. But if you know me, you know my allegiance doesn’t come easy. For my purposes, Apple produces the best computer and phone technology available. But there are lots of companies that produce good technology — It is my human interactions with Apple that make me a loyalist. My experience in buying the new 3G S Iphone is one of, if not the most memorable I’ve had: Keep Reading

Was Simpsons' genius skewering of Apple an advertising D'oh?

in Media/PopCult

"Look! It's so sterile!"
"Look! It's so sterile!"

Whether you’re an Apple fanboy (like me) or a hater, you had to enjoy the skewering delivered by The Simpsons last night. It was some of the sharper satire we’ve seen out of the show in a while. (See video clips after the jump).
But for all the merriment rampant in Apple’s Mac/PC ad campaigns, Steve Jobs isn’t known for his sense of humor on such matters. Especially when the first ad of the first commercial break was for the MacbookKeep Reading

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