Kathy Sierra’s stuff is always pure gold. See her comparison of old and new marketing. Well worth the clickthrough to read the whole thing…
As a side note, I keep up with a lot of media feedback programs to see what kind of information others are looking for. A friendly piece of advice: If you hawk free stuff as a major reason that readers should subscribe to your online survey program, a prize with a value of $1/hour doesn’t cut it. (67 surveys @ 5 minutes each to get a $5 coffee card.)