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Mikeorren - page 6

Mikeorren has 588 articles published.

Mike Orren is the Chief Product Officer of The Dallas Morning News; President of Belo Business Intelligence; husband to Crystal Orren; and a Mungarian at Munger Place Church in Dallas, TX. All opinions herein are mine alone.

Teenage brits will save us all

Save us, young Britons!
Save us, young Britons!

It appears that when you climb to the top of the mountain of media enlightenment, you’re likely to find a teenage boy from England. Whether you find nirvana or fools gold depends on which young man you find.
Last week, the world was aTwitter about young Scott Campbell giving up his iPod for an original-model Sony Walkman. He wrote an article that was, well, articulate, funny and nostalgic all at once. Keep Reading

Customer service at scale, part II: Why my experiences with AT&T make me fear for GM

Yeah, you may have a great big battle station, but if you waste the opportunity to shore it up, a rebeliions gonna come. (Image from The Daily Yeah.)
Yeah, you may have a great big battle station, but if you waste the opportunity to shore it up, a rebeliion's gonna come. (Image from The Daily Yeah.)

I’m going to resist the temptation to turn this post into a therapy session over the myriad problems I’ve had with AT&T over the past month. Specific situations will crop up organically in the descriptions below, but instead of a chronological chapter-and-verse story, I’m going to focus on the lessons I’ve learned about AT&T and its processes. Keep Reading

Stream o' consciousness for June 29th

blog (feed #1)
5:09pm via orrenmedia.com
twitter (feed #10)
@JoostTX I could take em both. [#]
11:21pm via Twitter
twitter (feed #10)
@conej Cool to hear! #wcdfw09 [#]
9:42am via Twitter
twitter (feed #10)
RT @GuyKawasaki How the Internet has changed advertising: http://om.ly/?htW [#]
9:48am via Twitter
twitter (feed #10)
Nothing more infuriating than disingenuous machinations that the machinator thinks you don’t see right through. [#]
10:00am via Twitter
twitter (feed #10)
Brilliant? Suicidal? Just flailing? Dallas Morning News gets into the brokerage biz: http://is.gd/1i7Qo [#]
10:01am via Twitter
googlereader (feed #8)
10:02am via Google Reader
twitter (feed #10)
@dangillmor Won’t be "a" social network. Disparate melange of interconnected tools and one user won’t know or care which one(s) other uses. [#]
10:49am via Twitter
twitter (feed #10)
Cool iPhone app feX adds images to your contacts by pulling from Facebook: http://is.gd/1idMx [#]
12:25pm via Twitter
twitter (feed #10)
RT @bsaren RT @mattmcgee:I love it when Dilbert covers online reviews. http://bit.ly/VyBmD Heheheheee… [#]
12:39pm via Twitter
twitter (feed #10)
First thing we do, let’s kill all the lawyers. Suit over "million $ challenge.": http://is.gd/1ies2 [#]
12:42pm via Twitter
twitter (feed #10)
iTunes DJ giving me lots of Avett Bros. today. And that’s a good thing. #fb [#]
12:43pm via Twitter
twitter (feed #10)
Old Saratoga Books rocks. Ordered OOP sailing book on Friday; arrived by Monday. < $11. http://www.oldsaratogabooks.com/ [#]
12:54pm via Twitter
generic (feed #7)
12:56pm via Generic
twitter (feed #10)
@TerryHeaton Heh. I used to keep a BB-to-phone translation key at my desk. [#]
1:36pm via Twitter
twitter (feed #10)
@adamcoomes Are you involved in Tweetflip? I tried. Nice aesthetics. Otherwise disappointing. [#]
1:45pm via Twitter
lastfm (feed #4)
Listened to 36 songs.
3:27pm via Last.fm
twitter (feed #10)
RT @bretthoerner Google Voice is seriously amazing. [#]
3:30pm via Twitter
generic (feed #5)
3:41pm via Generic

Stream o' consciousness for June 28th

blog (feed #1)
5:09pm via orrenmedia.com
twitter (feed #10)
RT @jeffjarvis: Time has a commemorative Jackson cover. What’s your bet that the Economist does? Which is growing? [#]
10:07pm via Twitter
twitter (feed #10)
Turned on cold water at 8:30. 10 PM pool is 96 degrees. #northernborderofhell #fb [#]
10:10pm via Twitter
twitter (feed #10)
@Twitter please fix user block. kthanxbai [#]
10:44pm via Twitter
generic (feed #7)
11:03am via Generic

Stream o' consciousness for June 27th

twitter (feed #10)
RT @davidgerzof #AT&T PR Crisis on Twitter:MythBuster Adam Savage @donttrythis charged $11k for few hrs of web in Canada (My AT&T screed TK) [#]
4:31pm via Twitter
twitter (feed #10)
@jfritsche Be sure to bckup any Boxee content from drive. You lose it all in update. Still, 2.4 and iPhone remote =sweet [#]
4:55pm via Twitter
twitter (feed #10)
@bsaren I think you have to get one Apps acct for each domain. If you find otherwise, lemme know. [#]
4:56pm via Twitter
twitter (feed #10)
RT @mikebullock Hey DFW here is this weeks garage sale listings, enjoy! http://tinyurl.com/9fofxy [#]
4:56pm via Twitter
blog (feed #1)
5:12pm via orrenmedia.com
lastfm (feed #4)
Listened to 31 songs.
5:17pm via Last.fm
twitter (feed #10)
@jfritsche Has anyone figured out how to attach an external HD to AppleTV? [#]
5:20pm via Twitter
blog (feed #1)
5:39pm via orrenmedia.com
twitter (feed #10)
@GuyKawasaki Alltop broken in iPhone Tweetdeck. Can’t scroll. Doesn’t happen with native sites. [#]
8:21pm via Twitter
twitter (feed #10)
Tx heat woulda made @benkweller unbearable if not for stellar perf. "Fight" encore w/ opener was high point. Best country song o 21st c. [#]
11:10pm via Twitter
twitter (feed #10)
"Some days are aces. Some days are faces. Some days are twos and threes." @benkweller #fb [#]
11:12pm via Twitter
twitter (feed #10)
@njslaughter nice. [#]
11:12pm via Twitter
twitter (feed #10)
@JoostTX Much better way of saying "hope is not a strategy." [#]
10:20am via Twitter
twitter (feed #10)
recommended Kevin Pollak’s Chat Show – Episode 10 – Part 2 on Boxee. check it out at http://bit.ly/RU3nS [#]
2:23pm via Twitter
twitter (feed #10)
likes Kevin Pollak’s Chat Show – Episode 10 – Part 2 on Boxee. check it out at http://bit.ly/RU3nS [#]
2:23pm via Twitter

Stream o' consciousness for June 26th

twitter (feed #10)
Worried for Cronkite. These things happen in threes. #fb [#]
4:48pm via Twitter
lastfm (feed #4)
Listened to 22 songs.
5:02pm via Last.fm
blog (feed #1)
5:09pm via orrenmedia.com
twitter (feed #10)
@everyonewhocorrectedme I forgot about Ed. [#]
5:15pm via Twitter
twitter (feed #10)
@sjcobrien This kid’s sisters cousins boyfriend talked to a dude who said Ferris blew chunks at 31 flavors. I guess it’s pretty serious. [#]
5:57pm via Twitter
twitter (feed #10)
@gapingvoid Lemme know when you do Dallas (metaphorically). [#]
5:59pm via Twitter
twitter (feed #10)
RT @Lileks: Occasional desperate tweets re Iran between flood of Jacko news, like cries of a kid down in sewer while parade passes by above [#]
6:11pm via Twitter
twitter (feed #10)
@SarahKSilverman Too soon! (Now is the time to pour a little Jesus juice for our dead homie.) [#]
6:14pm via Twitter
twitter (feed #10)
Just me, or is CNN hedline/euphemism awkward: "Fans gather outside hospital where Jackson was taken." Was he abducted? [#]
6:16pm via Twitter
twitter (feed #10)
http://twitpic.com/8f12s – Now that’s a news day. (Sorry Jason Mraz — you were so close!) [#]
6:19pm via Twitter
twitter (feed #10)
Could a TMZ hater provide an example of them having the facts wrong on a major story? (Any skeeviness aside.) [#]
6:32pm via Twitter
twitter (feed #10)
Lest you find my string of MJ tweets insensitive, know that I, like @dallasprogress had a pseudo-Thriller jacket. Also had a Farrah poster. [#]
6:39pm via Twitter
twitter (feed #10)
@iJuli But that’s my point: Have they been wrong (factually)? [#]
6:54pm via Twitter
twitter (feed #10)
You’d think with million$ in IAC backing, The Daily Beast could manage consistent body type styling from graf to graf in emails. [#]
7:43am via Twitter
youtube (feed #11)
8:07am via My video
twitter (feed #10)
@TreyGarrison I’m relatively certain that in Japan there are already plates on the street with MJ and Farrah dancing together. [#]
9:30am via Twitter
twitter (feed #10)
@jdunck @bretthoerner Best exam of celebrity and perils: Old movie "A Face in The Crowd." Also great skewering of TV media b4 it existed. [#]
9:33am via Twitter
twitter (feed #10)
Just realized I just joined a twitter convo with two people sitting on other side of room. </turnsoffcomputer> [#]
9:34am via Twitter
twitter (feed #10)
Chicago Times, get real: http://is.gd/1epah (love that comments are off) (via everybody) [#]
9:35am via Twitter
twitter (feed #10)
Email breaking news alerts: "Hi, just to remind you: We’re clueless and slow!" http://is.gd/1epDS (Looking at you, CNN.) #fb [#]
9:43am via Twitter
generic (feed #6)
9:55am via Generic
googlereader (feed #8)
12:11pm via Google Reader
twitter (feed #10)
RT @pegasusnews Local musicians make a song for Neda: Square Pegs http://tinyurl.com/kudkwj [#]
12:11pm via Twitter
twitter (feed #10)
@allantowns Once worked for a publisher who cut word "give" out of his OED & directed salespeeps trying to give added value to clients to it [#]
12:14pm via Twitter
twitter (feed #10)
@allantowns Actually, yeah. Did work [#]
12:59pm via Twitter
twitter (feed #10)
Looking forward to @benkweller gig tonight @ Granada #fb [#]
1:45pm via Twitter
twitter (feed #10)
RT @mailchimp …we’ve decided that @dgouldin had the best answer to yesterday’s Q. (Go David!) [#]
1:52pm via Twitter
twitter (feed #10)
RT @benkweller Bout to do an interview with "the last great DJ" @brettdillon on 95.3, the Range. I’m lookin’ forward to it brett! [#]
1:56pm via Twitter
twitter (feed #10)
@dgouldin @mailchimp Thanks for ruining one of my fave VU tunes: http://is.gd/1eIiE [#]
2:07pm via Twitter
twitter (feed #10)
RT @granadatheater #FF Follow Friday @benkweller. Plus meet him @granadatheater at 6pm in the parking lot. TWEETUP! [#]
2:24pm via Twitter
lastfm (feed #4)
Listened to 15 songs.
3:31pm via Last.fm

Stream o' consciousness for June 25th

blog (feed #1)
5:09pm via orrenmedia.com
lastfm (feed #4)
Listened to 62 songs.
5:23pm via Last.fm
twitter (feed #10)
RT @bretthoerner Wednesday @ Pearl @ Commerce is mandatory. Owner plays great Blues, $2 ritas, oh and the best company in town… DO IT. [#]
6:10pm via Twitter
twitter (feed #10)
@worklawyer Sanford emails already up at The State. [#]
6:14pm via Twitter
twitter (feed #10)
Friday night dilemma. @benkweller at Granada vs. Scott Miller at Allgood. #fb [#]
6:42pm via Twitter
twitter (feed #10)
@mikebullock wind forecast for Friday is weak. [#]
7:17pm via Twitter
generic (feed #6)
12:58pm via Generic
googlereader (feed #8)
1:12pm via Google Reader
googlereader (feed #8)
1:44pm via Google Reader
blog (feed #1)
3:18pm via orrenmedia.com
lastfm (feed #4)
Listened to 8 songs.
3:38pm via Last.fm

Stream o' consciousness for June 24th

blog (feed #1)
3:00am via orrenmedia.com
googlereader (feed #8)
6:22am via Google Reader
googlereader (feed #8)
7:08am via Google Reader
twitter (feed #10)
I’m an Apple fanboy and all, but even I have to admit tht iPhone voice control is laughably bad. #fb [#]
8:42am via Twitter
twitter (feed #10)
Went from an iPhone 3G and a 2G (both 8GB) to a 32GB and a 16GB 3G S. Net profit: $299. [#]
10:24am via Twitter
twitter (feed #10)
@old97s What happened to the covers EP? If not in store today, probably next Tues? [#]
11:23am via Twitter
twitter (feed #10)
@sblaskovich WTF? Why wouldn’t AT&T upgrade you? [#]
11:40am via Twitter
googlereader (feed #8)
1:24pm via Google Reader
twitter (feed #10)
@bsaren Text with stick is doable at stoplights and once in gear. At least I hear it is. [#]
3:55pm via Twitter
lastfm (feed #4)
Listened to 55 songs.
5:23pm via Last.fm
twitter (feed #10)
@cmsour As a Lake RH sailor, I am THRILLED about Flying Saucer. [#]
5:33pm via Twitter
twitter (feed #10)
@Bill_Romanos FriendMePlease looks more likely to ruin my Twitter experience w/ follower #-obsessed and uninteresting tweeps. [#]
5:46pm via Twitter
twitter (feed #10)
@westseattleblog Someone’s trolling your follow list. I just got followed by Keller Williams West Seattle. [#]
5:47pm via Twitter
twitter (feed #10)
5:48pm via Twitter
twitter (feed #10)
@JoostTX Hates the hausfraus! How were 97s? [#]
9:18pm via Twitter
twitter (feed #10)
@wmhartnett @ryansholin Not newsPaper, but making money on sq mile geotargeted ads on iPhone App alongside garage sales, drink spec etc. [#]
9:24pm via Twitter
twitter (feed #10)
@sblaskovich "safesearch" is your friend. [#]
9:30pm via Twitter
twitter (feed #10)
RT @scottkarp: Duet obsessed: Winwood + Clapton, Cale + Clapton, Emmylou Harris + Knopfler, …Robert Plant + Alison Krauss (unbelievable) [#]
10:22pm via Twitter
twitter (feed #10)
Call me Maurice. [#]
11:31pm via Twitter
twitter (feed #10)
@gapingvoid "That’s right, you’re not from Texas. Texas wants you anyway." -Lyle Lovett [#]
7:35am via Twitter
twitter (feed #10)
Good analysis on local news site econ from @markjosephson: http://is.gd/1c2Qw (Hosting/serving costs seem high; where are commissions?) [#]
10:52am via Twitter
googlereader (feed #8)
10:52am via Google Reader
twitter (feed #10)
@howardowens Dispels some popular myths about the old school newspapers: http://is.gd/1c3Tz [#]
11:07am via Twitter
twitter (feed #10)
@thomaslennon Stumbled on ancient Cops ep: Watch any from Hillsborough Cty FL when prepping Reno? One deputy sounds *exactly* like Dangle. [#]
1:48pm via Twitter
twitter (feed #10)
Didn’t see this one coming from 1,000 miles away CNN: Sanford … says he has been unfaithful to his wife. [#]
1:52pm via Twitter
twitter (feed #10)
@therefore Sweet to have faster speeds, but not really 18mbs. It’s "up to." I average 14 on uverse. Depends on your distance from switchbox. [#]
3:19pm via Twitter
lastfm (feed #4)
Listened to 44 songs.
3:39pm via Last.fm
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